Consumer Product Strategy Analyst III

Company: Disability Solutions
Location: Newark
Posted on: October 24, 2024

Job Description:

Job Description:At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!Job Description:This job is responsible for performing more complex analysis and modeling to minimize loss exposure and negative impacts to the customer experience. Key responsibilities include utilizing a variety of systems such as Excel, SAS, SQL, Tableau, and other relational data bases to provide analytical support on strategies, ensure goals are met, and propose policy and procedural changes within segmentation structures to produce optimal results. Job expectations include evaluating data to assess potential fraud risk and create mitigation strategies.Account Takeover (ATO) persists as one of the most prevalent threats within the fraud landscape today. This, coupled with the expansion of our digital capabilities, and the wide array of compromised information available for purchase, has increased the scope and complexity of effectively detecting, mitigating and monitoring ATO risk within the Bank's ecosystem. The Fraud Prevention and Detection organization relies heavily on our understanding of current fraudster tactics to expand our capabilities, reduce customer impact, and make strategic investment decisions. As such, data related to customer profiles and online banking login events hold an important key to securing best-in-class fraud performance and exceptional customer experiences. The selected candidate will work closely with the Cross-Functional teams and internal stakeholders to minimize process gaps and deliver on organizational loss goals. The role will require both technical proficiency in SQL and/or SAS and extensive experience working with messy data that spans a variety of data sources.The role will be responsible for several key areas:1. Creation, implementation, and maintenance of rules and capabilities designed to detect account takeover and non-monetary fraud2. Developing effective monitoring and oversight for cross-functional processes3. Deriving actionable insights from complex data4. Working closely with internal and external partners to understand limitations and opportunities for improvement5. Implementing appropriate controls in partnership with functional stakeholders6. Investigation and root cause analysis of major fraud losses and emerging trendsResponsibilities:

• Recommends ways to help the business achieve desired outcomes and make informed business decisions using data analysis outputs
• Performs complex analysis of financial models, market data, financial data, and portfolio trends to understand product performance and improve portfolio risk, profitability, performance forecasting, and operational performance
• Leads coordination of the production of product performance reports and updates for senior managementSkills:
  • Business Analytics
  • Business Intelligence
  • Data Quality Management
  • Fraud Management
  • Monitoring, Surveillance, and Testing
  • Collaboration
  • Data Visualization
  • Oral Communications
  • Problem Solving
  • Written Communications
  • Analytical Thinking
  • Critical Thinking
  • Data and Trend Analysis
  • Innovative Thinking
  • ResearchThis position is not eligible for sponsorshipIt is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.Required Qualifications:- 3+ years of SQL and/or SAS coding ability- Intermediate Excel and PowerPoint capability- Ability to identify opportunities for improvement and work autonomously with minimal direction- Ability to work in a fast-paced, dynamic environmentDesired Qualifications:- B.A./B.S in Computer Science, Data Science, Statistics or related field- Advanced degree in Computer Science, Data Science, Statistics or related field- Fraud or Claims background with focus on Account Takeover and/or authentication- Understanding of statistical methods for developing performance metrics- Familiarity with data visualization tools, preferably Tableau- Functional knowledge of multiple products and/or channels (e.g. Credit, Debit, Digital, Call Center, etc.)- Proficiency coding in SAS and/or Python and using Hadoop Impala/Hive- Familiarity with code automationShift:1st shift (United States of America)Hours Per Week: 40Pay Transparency detailsUS - NY - New York - 1114 Avenue Of The Americas - Grace (NY1544)Pay and benefits informationPay range$79,700.00 - $118,900.00 annualized salary, offers to be determined based on experience, education and skill set.Discretionary incentive eligibleThis role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.BenefitsThis role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

Keywords: Disability Solutions, Newark , Consumer Product Strategy Analyst III, Professions , Newark, Delaware