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Contact Center Associate 2

Company: VirtualVocations
Location: Newark
Posted on: April 1, 2025

Job Description:

A company is looking for a Contact Center Associate 2 to support patient-centered care and assist in training new hires.
Key Responsibilities

Deliver high-quality patient service and assist in identifying care provision issues
Train new agents in scheduling and registration processes
Schedule and register patients for appointments while providing information about services

Required Qualifications

High School diploma or equivalent
Minimum 2 years of relevant experience
General knowledge of office procedures and operations
Ability to handle confidential information with discretion
Any relevant education, certifications, and/or work experience may be considered

Keywords: VirtualVocations, Newark , Contact Center Associate 2, Other , Newark, Delaware

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