Maine Licensed Member Care Advocate
Company: VirtualVocations
Location: Newark
Posted on: March 29, 2025
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Job Description:
A company is looking for a Member Care Advocate to assist
members in navigating their healthcare benefits.
Key Responsibilities
Provide empathetic support by answering inbound calls and chats
from members, providers, and vendors
Advocate for members by resolving health plan-related questions and
facilitating access to healthcare resources
Drive member satisfaction by ensuring all interactions meet quality
standards and delivering efficient, member-focused service
Required Qualifications
Healthcare customer service experience with knowledge of insurance
and healthcare plans
Bachelor's degree or 5 years of relevant experience in healthcare
(preferred)
Preferred backgrounds in insurance and claims
Remote call center experience (preferred)
Ability to pass testing throughout the training period
Keywords: VirtualVocations, Newark , Maine Licensed Member Care Advocate, Other , Newark, Delaware
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