Preferred Card Fraud Client Representatives - 2nd shift
Company: Disability Solutions
Location: Newark
Posted on: October 21, 2024
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Job Description:
Job Description:At Bank of America, we are guided by a common
purpose to help make financial lives better through the power of
every connection. Responsible Growth is how we run our company and
how we deliver for our clients, teammates, communities and
shareholders every day.One of the keys to driving Responsible
Growth is being a great place to work for our teammates around the
world. We're devoted to being a diverse and inclusive workplace for
everyone. We hire individuals with a broad range of backgrounds and
experiences and invest heavily in our teammates and their families
by offering competitive benefits to support their physical,
emotional, and financial well-being.Bank of America believes both
in the importance of working together and offering flexibility to
our employees. We use a multi-faceted approach for flexibility,
depending on the various roles in our organization.Working at Bank
of America will give you a great career with opportunities to
learn, grow and make an impact, along with the power to make a
difference. Join us!Job Description:This job is responsible for
providing resolution of multi-product fraud related client requests
by answering calls, chats, or emails in an inbound contact center.
Key responsibilities include working in an environment that
requires accuracy, using logic, multi-tasking, toggling between
systems, and communicating resolutions while delivering a great
client experience. Job expectations include providing seamless
service delivery to answer client questions, resolving problems,
performing account maintenance, and looking for opportunities to
deepen relationships through digital solutions.Required
Qualifications:
Keywords: Disability Solutions, Newark , Preferred Card Fraud Client Representatives - 2nd shift, Other , Newark, Delaware
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