IT Systems Administrator (Federal)
Company: VirtualVocations
Location: Newark
Posted on: April 6, 2025
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Job Description:
A company is looking for an IT Systems Administrator - GovCloud
(Remote).
Key Responsibilities
Provide technical support to internal users through various
channels, including service tickets and email
Troubleshoot hardware, software, and network issues, ensuring
prompt resolution or escalation
Document incidents and maintain a knowledge base for future
reference while ensuring compliance with IT policies
Required Qualifications
Bachelor's degree and 2-4 years of relevant work experience, or
equivalent combination of education and experience
Basic knowledge of Active Directory or other directory services
Basic understanding of network protocols, concepts, and remote
access technologies (e.g., DNS, DHCP, TCP/IP)
Familiarity with Windows and macOS operating systems; knowledge of
Linux is a plus
Experience with applications such as Zoom, Slack, Okta, Confluence,
JIRA, and ServiceNow
Keywords: VirtualVocations, Newark , IT Systems Administrator (Federal), IT / Software / Systems , Newark, Delaware
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