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CPC Processor Customer Service

Company: VirtualVocations
Location: Newark
Posted on: April 8, 2025

Job Description:

A company is looking for a CPC Processor Customer Service representative.
Key Responsibilities

Process medical record requests and provide status updates through calls with patients, insurance companies, and attorneys
Document all inquiries and resolutions accurately in the software systems
Maintain confidentiality and adhere to company policies and procedures while ensuring high-quality customer service

Required Qualifications

High school diploma or equivalent from an accredited institution
Experience with multi-line phone systems and proficiency in Microsoft Office
One year of experience in data entry, medical records, healthcare, or insurance claims processing is beneficial
Ability to pass an annual HIPAA examination and a 90-day ROI Certification course with a score of 85% or higher
Compliance with health screening and vaccination requirements as per client needs

Keywords: VirtualVocations, Newark , CPC Processor Customer Service, Hospitality & Tourism , Newark, Delaware

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