Social Work Assistant - Newark - 11p - 7:30a
Company: ChristianaCare
Location: Newark
Posted on: November 8, 2024
Job Description:
PRIMARY FUNCTION:To support case managers (CM) and social
workers (SW) in assisting patients and their families to recognize
and utilize internal and external resources to resolve social,
emotional, and environmental needs by verifying benefits, obtaining
insurance authorizations, calling in referrals and orders to
vendors and accurately entering data into clinical information
systems.PRINCIPAL DUTIES AND RESPONSIBILITIES:
- Provides clerical support to the department
- Produces standardized reports, as requested, in a timely and
accurate fashion
- Maintains accurate, up-to-date documentation in the
departmental records
- Sets priorities and demonstrates strong sense of urgency
- Creates, organizes, and maintains departmental files and
forms
- Appropriately schedules meetings taking into consideration the
subject, urgency, and time needed
- Prioritizes and arranges details of patient/family
conferences/meetings for department members
- Performs audit activities under the supervision of the Managers
of Case Management
- Meets with case managers (CM) and social workers (SW) on
assigned units each morning at assigned time to discuss discharge
planning needs of patients on the unit and status of yesterday's
outstanding discharge planning activities
- Contacts referral agencies to make post discharge arrangements
for patients
- Makes follow up appointments for patients as requested by case
managers
- Notifies CM and/or SW and patient/family of arranged
appointments and documents appointments in Cerner
- Assists CM or SW by offering choice of post-acute
providers
- Notifies designated facilities of need for admission and
verifies bed availability
- Updates facilities of patient's discharge condition and final
discharge plans
- Prints/copies sections of the chart to fax or send to accepting
agencies/facilities to promote continuation of patient's treatment
plan
- Arranges transportation as directed by the Case Manager
- Demonstrates knowledge of discharge planning resources
available in the area
- Documents discharge planning activities in the electronic
health record or other location as per department policy or
process
- Communicates with CM and SW regarding the discharge planning
status of all patients
- Collaborates with interdisciplinary care team to discuss
patient's discharge plan and needs with the patient/ family or
patient representative/care team. -
- Collaborates with CM and SW to obtain choices for post-acute
services and document choices per CM policy in Cerner
- Collaborates with CM and SW to confirm actual and projected
discharge date with patient and family/patient representative and
verify transportation is arranged
- Ensures authorization is obtained for post-discharge services,
if required, or follow up with facility/payer daily if
authorization is not obtained within 24 hours
- Collaborate with CM and SW to contact referral agencies to make
post discharge arrangements for patients including verification of
bed availability
- Update CM and SW on status of assigned discharge planning tasks
throughout the day and before leaving for the day
- Performs assigned work safely, adhering to established
departmental safety rules and practices. Reports to supervisor in a
timely manner, any unsafe activities, conditions, hazards, or
safety violations that may cause injury to oneself, other
employees, patients and visitors.
- Performs other related duties as required.EDUCATION AND
EXPERIENCE REQUIREMENTS:
- High School diploma or equivalent required.
- Bachelor degree in social work or related field/behavioral
sciences preferred.
- Three years of experience in a support role in care management
will be considered equivalent to an associate degree in social work
or related field/behavioral sciences preferred.
- Home health care and/ or managed care experience
preferred.
- An equivalent combination of education and experience may be
substituted.SPECIAL REQUIREMENTS:The ability to multitask and work
in a high paced work environment.
Keywords: ChristianaCare, Newark , Social Work Assistant - Newark - 11p - 7:30a, Healthcare , Newark, Delaware
Didn't find what you're looking for? Search again!
Loading more jobs...